PRIVACY
POLICY
Last Updated: Dec 20, 2024
1. Introduction
Mercy Home Care & Medical Supplies Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, mailing address, phone number, insurance information, and payment details. We may also automatically collect certain information about your device, browsing actions, and usage patterns through cookies, log files, and similar technologies.
3. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our products and services.
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Process your orders and payments.
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Communicate with you about your account, orders, or inquiries.
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Send you marketing and promotional materials (where permitted by law).
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Analyze website usage and improve user experience.
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Comply with legal and regulatory requirements.
4. Disclosure of Your Information
We may share your information with third-party service providers who assist us with operations such as billing, shipping, insurance claims processing, and IT support. These parties are required to maintain the confidentiality and security of the information and may only use it for the purposes we specify. We may also disclose information if required by law, to protect our rights or property, or in connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how you interact with our website, to remember your preferences, and to deliver content and advertisements relevant to your interests. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
6. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is perfect or impenetrable, and we cannot guarantee the security of your information.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information without parental consent, please contact us, and we will take steps to delete such information.
8. Your Choices
You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. You may also contact us to update or correct your personal information.
9. International Users
Our website and services are operated in the United States. If you are located outside the U.S., please note that your information may be transferred to and processed in the U.S. By using our website or services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective when posted. Your continued use of our website or services after such changes constitutes your acceptance of the revised Privacy Policy
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mercy Home Care & Medical Supplies Inc.
2001 McDonald Ave, Brooklyn, NY 11223
P: 718-376-3131
E: Info@mercyhomecare.nyc